SpamCop FAQ : Help for abuse-desks and administrators :
SpamCop is just a tool for users. It is specifically designed to allow novices, newbies, and experts to easily and accurately send abuse complaints. Without a tool like this, many people wind up mistargeting their complaints, thereby wasting even more of your valuable time. I am always working to make SpamCop targeting more accurate. If I see a real problem with the system, I will fix it immediately.

I don't personally send any of the SpamCop complaints, and I don't 'trawl' for spam to complain about. All the complaints come from real people who deserve respect. They may not be tech-heads, but that doesn't mean they must put up with an inbox full of spam.
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